The Story Behind the 360 Smarter Stack

The workplace is changing faster than ever. Hybrid schedules, new technologies, and rising expectations mean organisations can no longer rely on outdated ways of designing and delivering office spaces. Yet when it comes to turning vision into reality, many smart workplace projects stumble.

Why?

Because complexity gets in the way.

Disconnected teams (IT, Facilities, HR, Finance) often work in silos.

Technology-first approaches lead to shiny gadgets without a strategy.

Lack of governance creates confusion about ownership, roles, and delivery.

Projects without structure risk running over budget, missing ROI, or underdelivering on employee experience.

We saw this happening again and again — and built the 360 Smarter Stack to solve it.

Designed to Bridge the Gap

The 360 Smarter Stack was developed by project and technology professionals who were tired of seeing great ideas fall apart in execution. It’s built to bridge the gap between strategy and delivery, providing a common language and structure for everyone involved.

Here’s how it came together:

We mapped traditional project phases (Initiation, Design, Build, Implement, Close) to the realities of smart workplace delivery.

We created eight layers that cover every angle — from vision and culture, to apps and data, to devices and the physical environment.

We aligned the framework with governance, roles, and stakeholders, ensuring accountability is baked in.

We tested it in real-world workplace projects, refining it until it could scale from a single smart room to a global building portfolio.

What Problem Does It Solve?

At its core, the 360 Smarter Stack answers one simple question:

“How can organisations deliver smarter workplaces with clarity, confidence, and measurable value?”

By using the Stack, organisations can:

Avoid tech-first dead ends and focus on user experience.

Connect IT, Facilities, HR, and Finance into one delivery framework.

Build robust business cases for ROI, productivity, and sustainability.

Deliver projects on time, on budget, and aligned to strategic goals.

Scale successful pilots into global programmes without losing control.

Why It Matters

The future of work isn’t just about new tools — it’s about making workplaces work better for people, organisations, and the planet. The 360 Smarter Stack was created to make that future practical, achievable, and measurable.

Ready to start your smart journey? Explore the Framework or Get in Touch.