The 360 Smarter Stack Blog Series
The journey through the 360 Smarter Stack has so far explored the foundational layers that define a truly smart workplace — from Vision & Value to Data & Context and Systems & Devices. Together, these eight layers form a holistic model for designing and operating smarter, more connected, and more human-centric environments.
Now, as we consider Project Delivery Alignment, it’s time to turn theory into action. This connects the strategic intelligence of the 360 Smarter Stack with the real-world phases of project delivery — from initiation to closure — ensuring that every smart building initiative is grounded, measurable, and future-ready.
Why Align Smart Thinking with Project Delivery?
Even the best smart building vision can falter if not properly embedded into the project lifecycle. Too often, technology is treated as a bolt-on — considered late in the programme or delivered without alignment to business outcomes.
The 360 Smarter Stack Framework addresses this gap. It maps each layer of the Stack against traditional delivery phases — from initiation through design, build, and handover — to ensure every decision is guided by purpose, data, and integration.
This approach transforms smart delivery from a technical exercise into a strategic, repeatable discipline that drives measurable outcomes.
The Six Phases of Smart Delivery
Each of the next six blogs will focus on how the 360 Smarter Stack integrates with project delivery to achieve real-world success:
- Initiation – Setting the Vision & Value for Smart Transformation
How to define success, align stakeholders, and embed Layers 1 & 2 early on. - High-Level Design – Mapping the Smart Office Blueprint
Translating user experience, data, and application goals (Layers 3–5) into a cohesive concept. - Detailed Design – Integrating Systems & Defining Deliverables
Engineering precision through integration architecture and system logic (Layers 6–7). - Build & Test – Bringing the Smart Office to Life
Turning plans into reality while validating interoperability, performance, and user experience. - Implementation – From Strategy to Occupancy
Ensuring smooth commissioning, adoption, and change management for long-term success. - Closure – Measuring Success & Embedding Smart Thinking
Using data-driven insights to evaluate performance, refine processes, and inform future projects.
Smart Projects, Measurable Outcomes
By aligning the 360 Smarter Stack with project delivery phases, organisations can:
- Eliminate silos between IT, Facilities, and Workplace teams.
- Define measurable outcomes from day one — across sustainability, experience, and efficiency.
- Ensure interoperability and scalability are designed in, not added later.
- Create data-driven feedback loops that inform continuous improvement beyond project closure.
This is where smart strategy meets structured execution — ensuring that every project not only looks smart but operates intelligently.
Looking Ahead
Over the coming weeks, we’ll dive into each delivery phase — showing how every layer of the 360 Smarter Stack fits into the practical realities of delivering modern workplace transformation.
From vision to verification, each phase will offer actionable insights, design principles, and governance tips for PMs, FMs, IT leaders, and workplace consultants who want to elevate their projects to a new standard of integration and intelligence.
Stay tuned for the next article: “Initiation – Setting the Vision & Value for Smart Transformation.”
Download the Smart Office Readiness Checklist to see where your organisation stands.
Explore our Foundation and Practitioner Courses to start building capability with the 360 Smarter Stack.
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